We want you to be happy with your ByJulia products. If some items were not as expected for any reason, they can be returned within 14 days after receiving the package. The product must be undamaged and packed in the original undamaged packaging.
Print the return form and add the completetly filled out form to your return package. The returns need to be send to the following address below:
Koninginneweg 57 II
1075 CH Amsterdam
You are responsible for a neat and undamaged return of the product. Only undamaged products will be accepted. After we have received the product, the product will be evaluated and within 14 days you will receive the refund on your bankaccount.
Cost of a return shipping:
The cost of return shipping needs to be paid by the customer.
In case something happened during the shipment of the products and you received a damaged product, send an email with a picture of the damage to firstname.lastname@example.org